Expertly manage your cases in the Customer Service Hub for Customer Engagement

Expertly manage your cases, engage with your customers, and create activities directly from the timeline. With full access to a customer record, as well as related cases, entitlements, and knowledge articles, the case form in the Customer Service Hub app in Dynamics 365 for Customer Service helps you quickly find and act on data as you work toward case resolution.
Previous Video
Address open cases fast with Customer Service Hub dashboards for Customer Engagement
Address open cases fast with Customer Service Hub dashboards for Customer Engagement

Using the modern and intuitive dashboards in Customer Service Hub in Dynamics 365 for Customer Service, you...

Next Video
Meet the Customer Service Hub in Customer Engagement
Meet the Customer Service Hub in Customer Engagement

Engage your customer service representatives and managers to monitor the workload and get a unified view of...