Over the last decade, the professional services marketplace has seen growth in social, mobile, and analytics technologies – particularly with the adoption of integrated, cloud-based business applications. And while entire business segments have been transformed through unprecedented information access and control, many still lack an effective information infrastructure.
Industry research has repeatedly shown that the top 20% of project-delivery based organizations that have implemented and institutionalized structured business processes deliver 10% better results across their most critical success factors – including sales performance, resource utilization, on-time project delivery and yes, profitability. These organizations utilize integrated automation information systems to assure there is “one view of the business” enabling them to prioritize investments in people, process and technology proactively. In other words, ‘Business Maturity Matters’.
To better understand how your professional services organization (PSO) compares to others, and to pinpoint areas that will provide the greatest impact, it’s important to use a strategic planning and management framework like SPI Research’s PS Maturity Model™. In collaboration with SPI Research, Microsoft has developed the Professional Services Organization Assessment.
The PSO Assessment is a short, 15 question assessment designed to help service-driven organizations understand their relative performance compared to an expansive benchmark of peers. It also provides visibility into critical business processes and key performance measurements so organizations can compare, diagnose and improve their own execution.
Now you can learn more about the Professional Services Maturity Model while assessing your company’s maturity in less than 15 minutes. The assessment will pinpoint your current levels of maturity and visualize the steps required to advance to the next level. And your Maturity Report is also available for download after you have completed the assessment.