SPI Research has seen a strong trend toward making virtually all work, project-based work. Companies in every industry have turned their focus toward projects. A project focus makes sense as organizations...(read more)
Most Recent Articles
The world is awash with digital transformation. Every customer and partner that I talk to, across every industry, is pursuing it. Why? To stay ahead of the competition, realize new opportunities,...
This week, I had the opportunity to meet with many of our top Microsoft Dynamics partners at our annual Inner Circle event. The event serves as an opportunity to recognize and get feedback from...
The impact of millennials cannot be overstated-their generation is the biggest in US history and their use of social media has transformed the way we interact. But has it transformed the way...
September 14, 2017 10:00-11:00 AM Pacific Time (UTC-7) The advances in productivity that modern enterprise software has brought to business users have always been tempered by the limits of...
Switching banks used to be a laborious ordeal, but today it can be done quickly and easily. It also doesn’t take much to convince a customer to switch—36% of consumers say the primary...
Interacting effectively with customers has traditionally been a form of art, especially in face-to-face settings. But now that customers are increasingly shopping on social media, mobile apps, and...
By Ed Kennedy, Senior Director and Commerce Evangelist, Episerver As more consumers are shopping and doing product research online, most retailers know that digital channels must become a part...
Following the successful debut of Microsoft FastTrack for Dynamics 365 earlier this year, new services have been added to expand the way customers can embrace digital transformation and accelerate...
With diverse needs from merchandising to customer engagement, it’s no wonder many retailers believe they need a collection of targeted solutions to effectively run their business....
It’s no secret that modern technology is radically changing the retail industry. Today’s digital native consumers expect to browse products from their couch and move between devices and...
Improving employee effectiveness is a multiplier across your entire business Employees are the heart of any business. They’re the boots on the ground interacting with customers, suppliers, and...
As we head into the new fiscal year at Microsoft, we continue to see the transformation of the buyer-seller dynamics. Buyers unequivocally have higher expectations and more influence. At the same...
From artificial intelligence to the Internet of Things, cutting-edge technology is transforming retail for retailers and customers alike. Retailers need the right tools in the back office and on...
It’s no secret that today’s sales landscape is changing across all industries. There’s more information at people’s fingertips, savvier buyers, and an abundance of options. In fact...(read more)
The question isn’t “should you innovate?” it’s “what do you want to achieve by innovating?” Though we often treat it as such, innovation isn’t a value on its own...(read more)
At Microsoft Inspire this year, more than 18,000 partners, customers and business leaders will hear our CEO and leadership talk about the critical role our partners play in enabling customers to...
Governments have a wide range of responsibilities—from protecting citizens and providing social services to planning economic growth. Critical services like maintaining roads or keeping street...
While enterprises worldwide embrace digital experiences to meet rising customer expectations, they are also applying digital transformation strategies to remain competitive and drive revenue...
On top of daily operations, governments often take on large, complex initiatives to drive change in their communities. The problem is that for every $1 billion invested in the United States , $122...
