Delivering Exceptional Customer Experiences - An Art and Science

Luke Shave

Interacting effectively with customers has traditionally been a form of art, especially in face-to-face settings. But now that customers are increasingly shopping on social media, mobile apps, and websites...(read more)

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Don't Get Left Behind - 3 Ways to Enhance Your Customer Service
Don't Get Left Behind - 3 Ways to Enhance Your Customer Service

Switching banks used to be a laborious ordeal, but today it can be done quickly and easily. It also doesn’t...

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Digital Transformation in Retail Via Third-Party Integration
Digital Transformation in Retail Via Third-Party Integration

By Ed Kennedy, Senior Director and Commerce Evangelist, Episerver As more consumers are shopping and do...