Breaking Down Business Silos with the Power of Social Media

Elisabeth Michaud

The need for a quick and easy flow of information from front to back office and vice-versa is key to a successful digital transformation—to best serve customers, businesses must work to break down...(read more)

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Two Things a Bank Can Do Today to Improve Customer Engagement
Two Things a Bank Can Do Today to Improve Customer Engagement

This begins a new blog series for the banking industry. Over the next several weeks we'll be highlighting d...

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New Study Highlights the Role Technology Plays in Accelerating Digital Transformation
New Study Highlights the Role Technology Plays in Accelerating Digital Transformation

In a recent MIT Sloan Management Review report, Aligning the Organization for Its Digital Focus , nearly 90...