5 Critical Success Factors for Digital Transformation

Tricia Morris

For those who attended Summit 16 to get a first look at Microsoft Dynamics 365 , you heard Constellation Research Founder and Principal Analyst R. “Ray” Wang deliver a drop the mic (literally...(read more)


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13 Haunting Customer Service Statistics
13 Haunting Customer Service Statistics

It’s frightening how much expectations for customer service have grown over the past few years. With more a...

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Highlights and reactions: Microsoft Dynamics 365

Get your first look at the next generation of intelligent business applications On October 11, Executive ...