Blogposts

The place to go for opinions, news, features and information about business applications from Microsoft.

  • Modernizing Business Process with Cloud and AI

    Modernizing Business Process with Cloud and AI

    The world is awash with digital transformation. Every customer and partner that I talk to, across every industry, is pursuing it. Why? To stay ahead of the competition, realize new opportunities,...

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  • Simplifying Dynamics 365 Offerings

    Simplifying Dynamics 365 Offerings

    This week, I had the opportunity to meet with many of our top Microsoft Dynamics partners at our annual Inner Circle event. The event serves as an opportunity to recognize and get feedback from...

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  • Are banks getting the most out of their #social strategy?

    Are banks getting the most out of their #social strategy?

    The impact of millennials cannot be overstated-their generation is the biggest in US history and their use of social media has transformed the way we interact. But has it transformed the way...

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  • Achieving Greater Business Productivity with PowerApps

    Achieving Greater Business Productivity with PowerApps

    September 14, 2017 10:00-11:00 AM Pacific Time (UTC-7) The advances in productivity that modern enterprise software has brought to business users have always been tempered by the limits of...

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  • Don't Get Left Behind - 3 Ways to Enhance Your Customer Service

    Don't Get Left Behind - 3 Ways to Enhance Your Customer Service

    Switching banks used to be a laborious ordeal, but today it can be done quickly and easily. It also doesn’t take much to convince a customer to switch—36% of consumers say the primary...

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  • Delivering Exceptional Customer Experiences - An Art and Science

    Delivering Exceptional Customer Experiences - An Art and Science

    Interacting effectively with customers has traditionally been a form of art, especially in face-to-face settings. But now that customers are increasingly shopping on social media, mobile apps, and...

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  • Digital Transformation in Retail Via Third-Party Integration

    Digital Transformation in Retail Via Third-Party Integration

    By Ed Kennedy, Senior Director and Commerce Evangelist, Episerver As more consumers are shopping and doing product research online, most retailers know that digital channels must become a part...

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  • New Services for Microsoft FastTrack for Dynamics 365 Help Accelerate User Adoption

    New Services for Microsoft FastTrack for Dynamics 365 Help Accelerate User Adoption

    Following the successful debut of Microsoft FastTrack for Dynamics 365 earlier this year, new services have been added to expand the way customers can embrace digital transformation and accelerate...

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  • The Secret to Modern Retail? Dynamics 365 for Retail Has It.

    The Secret to Modern Retail? Dynamics 365 for Retail Has It.

    With diverse needs from merchandising to customer engagement, it’s no wonder many retailers believe they need a collection of targeted solutions to effectively run their business....

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  • Delivering on the Promise of Digital Transformation in Retail

    Delivering on the Promise of Digital Transformation in Retail

    It’s no secret that modern technology is radically changing the retail industry. Today’s digital native consumers expect to browse products from their couch and move between devices and...

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  • Every Employee is a Potential Thought Leader - Unlock that Potential with Dynamics 365

    Every Employee is a Potential Thought Leader - Unlock that Potential with Dynamics 365

    Improving employee effectiveness is a multiplier across your entire business Employees are the heart of any business. They’re the boots on the ground interacting with customers, suppliers, and...

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  • Microsoft Dynamics 365 for Sales named a leader in latest The Forrester Wave: Sales Force Automation Solutions, Q2 2017

    Microsoft Dynamics 365 for Sales named a leader in latest The Forrester Wave: Sales Force Automation Solutions, Q2 2017

    As we head into the new fiscal year at Microsoft, we continue to see the transformation of the buyer-seller dynamics. Buyers unequivocally have higher expectations and more influence. At the same...

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  • How to Take Advantage of Three Technologies Transforming Retail

    How to Take Advantage of Three Technologies Transforming Retail

    From artificial intelligence to the Internet of Things, cutting-edge technology is transforming retail for retailers and customers alike. Retailers need the right tools in the back office and on...

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  • Microsoft Dynamics 365 for Finance and Operations, Enterprise edition July 2017 update

    Microsoft Dynamics 365 for Finance and Operations, Enterprise edition July 2017 update

    As Alysa outlines in her blog post , the release of the July update marks the availability of several new applications as well as important updates to many of our existing Dynamics 365 Cloud...

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  • Win new customers - and keep them -
 in the world of digital banking

    Win new customers - and keep them - in the world of digital banking

    It’s no secret that today’s sales landscape is changing across all industries. There’s more information at people’s fingertips, savvier buyers, and an abundance of options. In fact...(read more)

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  • Find your competitive edge by accelerating innovation with Microsoft Dynamics 365

    Find your competitive edge by accelerating innovation with Microsoft Dynamics 365

    The question isn’t “should you innovate?” it’s “what do you want to achieve by innovating?” Though we often treat it as such, innovation isn’t a value on its own...(read more)

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  • Microsoft Dynamics 365 July 2017 Update

    Microsoft Dynamics 365 July 2017 Update

    Today at Microsoft Inspire, our largest annual partner event, we are introducing a host of new offerings designed to expand opportunity for our global partner community. As a part of this motion,...

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  • Helping partners innovate in business applications

    Helping partners innovate in business applications

    At Microsoft Inspire this year, more than 18,000 partners, customers and business leaders will hear our CEO and leadership talk about the critical role our partners play in enabling customers to...

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  • How mixed reality enhances connected field service

    How mixed reality enhances connected field service

    Governments have a wide range of responsibilities—from protecting citizens and providing social services to planning economic growth. Critical services like maintaining roads or keeping street...

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  • Accelerating Digital Transformation with Technology

    Accelerating Digital Transformation with Technology

    While enterprises worldwide embrace digital experiences to meet rising customer expectations, they are also applying digital transformation strategies to remain competitive and drive revenue...

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