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  • The Complete Onboarding Checklist

    The Complete Onboarding Checklist

    Get the complete onboarding checklist for a new hire

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  •  Sales Disruption: CRM is No Longer Enough to Succeed in Today’s Buyer-Driven World

    Sales Disruption: CRM is No Longer Enough to Succeed in Today’s Buyer-Driven World

    This webinar will show how SFA transformed from a sales-centric management tool to a data and artificial intelligence (AI) driven platform focused on true customer engagement and more.

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  • Supporting GDPR Data Subject Rights Requests with Dynamics 365

    Supporting GDPR Data Subject Rights Requests with Dynamics 365

    Learn how Microsoft Dynamics 365 can help your organization provide Data Subject Rights (DSR) requests to comply with the new General Data Protection Regulation (GDPR) in the European Union.

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  •  The Future of B2B Sales is Built on Predictive Tools

    The Future of B2B Sales is Built on Predictive Tools

    Watch this webinar to learn how to leverage new selling methods driven from increased B2B customer demands and improve seller responsiveness and drive deeper and more meaningful customer engagement.

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  • 360 Degree View of the Customer with Dynamics 365: How Intelligence from Dynamics 365 Can Improve Your Decision-Making Process

    360 Degree View of the Customer with Dynamics 365: How Intelligence from Dynamics 365 Can Improve Your Decision-Making Process

    This webinar will show how Dynamics 365 can help you create offers and manage sales planning anywhere you are, on any device and manage your fulfillment and customer service processes through Dynamics

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  • Seamless Omnichannel Retail Experience

    Seamless Omnichannel Retail Experience

    Learn how Dynamics 365 for Retail enables smooth omnichannel customer experience, what the differences between Dynamics 365 for Finance and Operations and Dynamics 365 for Retail are and more.

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  • Constellation Research: Why B2B Sales Success Requires a Holistic Account-Based Strategy

    Constellation Research: Why B2B Sales Success Requires a Holistic Account-Based Strategy

    Constellation Research recommends a special approach to account based marketing that integrates account-based strategy (ABS) across sales, marketing, and service teams. Learn the five elements of ABS.

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  • The Road to Growth

    The Road to Growth

    Successful business owners from the 2017 Inc 5000 share their stories - their breakthrough moments, the misconceptions they had along the way, and the key decisions that have led to continued success.

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  • Forrester Report: Accelerating Digital Transformation with Technology

    Forrester Report: Accelerating Digital Transformation with Technology

    Download the report which provides fascinating research and strategic digital and business transformation recommendations from Forrester.

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  • Forrester Consulting: The Future of B2B Sales Is Built on Predictive Tools

    Forrester Consulting: The Future of B2B Sales Is Built on Predictive Tools

    Download this Forrester study that offers key recommendations on helping you work more efficiently using AI tools and sales force automation.

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  • Gartner Magic Quadrant for Sales Force Automation

    Gartner Magic Quadrant for Sales Force Automation

    Review how 16 SFA products from 15 vendors rank in the 2017 Magic Quadrant for SFA, and find out why Gartner ranks Microsoft Dynamics 365 for Sales a very strong leader.

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  • Customer Service ROI: Microsoft Dynamics and Network Contacts Case Study

    Customer Service ROI: Microsoft Dynamics and Network Contacts Case Study

    Nucleus Research profiles the 234% return on investment enjoyed by Network Contacts, an Italian business process outsourcing company with 3,000 call-center agents.

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  • Nucleus Report: Microsoft Lays Out LinkedIn CRM Strategy

    Nucleus Report: Microsoft Lays Out LinkedIn CRM Strategy

    Learn how to break down silos, reinvent productivity, and help your sales team achieve success by unifying transactional systems, social networking, and strong customer relationships. Download this fr

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  • Best-of-the-Best: The 5 Pillars of Building an Industry Leading Service Organization

    Best-of-the-Best: The 5 Pillars of Building an Industry Leading Service Organization

    Download your copy of Best-of-the-Best: The 5 pillars of building an industry leading service organization to begin carving out your competitive advantage today!

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  • A Guide to Project Service Automation: Rethinking Your Project-Based Organization

    A Guide to Project Service Automation: Rethinking Your Project-Based Organization

    To begin delivering more personalized, predictable, and profitable customer experiences, get your copy of A guide to Project Service Automation: Rethinking your project-based organization now!

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  • Introduce the Internet of Things (IoT) to Drive Competitive Field Service Management

    Introduce the Internet of Things (IoT) to Drive Competitive Field Service Management

    Learn how the Internet of Things (IoT) can help keep your service agile so you stay ahead of customer demands and product complexity.

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  • IDC Answers Questions About Manufacturing and the Cloud

    IDC Answers Questions About Manufacturing and the Cloud

    In this Q&A session with IDC Custom Solutions, get clear direction on how to implement digital transformation.

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  • Digital Transformation: A Conversation with R. "Ray" Wang

    Digital Transformation: A Conversation with R. "Ray" Wang

    Discover which technology trends have had the biggest impact on digital transformation, how to overcome obstacles to embracing new technology, and why and how you can be change-agent.

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  • 5 Daunting Sales and Marketing Gaps

    5 Daunting Sales and Marketing Gaps

    Learn about the 5 gaps that could be costing you time, customers, and profit in this digital e-book.

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  • Gartner Magic Quadrant for Field Service Management

    Gartner Magic Quadrant for Field Service Management

    Find out how Microsoft is enabling field service management success. Find out why Microsoft earned a “Visionary” status from Gartner.

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