Ebooks and Product Information

  • The Complete Onboarding Checklist

    The Complete Onboarding Checklist

    Get the complete onboarding checklist for a new hire

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  • Forrester Consulting: The Future of B2B Sales Is Built on Predictive Tools

    Forrester Consulting: The Future of B2B Sales Is Built on Predictive Tools

    Download this Forrester study that offers key recommendations on helping you work more efficiently using AI tools and sales force automation.

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  • The Road to Growth

    The Road to Growth

    Successful business owners from the 2017 Inc 5000 share their stories - their breakthrough moments, the misconceptions they had along the way, and the key decisions that have led to continued success.

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  • Customer Service ROI: Microsoft Dynamics and Network Contacts Case Study

    Customer Service ROI: Microsoft Dynamics and Network Contacts Case Study

    Nucleus Research profiles the 234% return on investment enjoyed by Network Contacts, an Italian business process outsourcing company with 3,000 call-center agents.

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  • Constellation Research: Why B2B Sales Success Requires a Holistic Account-Based Strategy

    Constellation Research: Why B2B Sales Success Requires a Holistic Account-Based Strategy

    Constellation Research recommends a special approach to account based marketing that integrates account-based strategy (ABS) across sales, marketing, and service teams. Learn the five elements of ABS.

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  • Gartner Magic Quadrant for Sales Force Automation

    Gartner Magic Quadrant for Sales Force Automation

    Review how 16 SFA products from 15 vendors rank in the 2017 Magic Quadrant for SFA, and find out why Gartner ranks Microsoft Dynamics 365 for Sales a very strong leader.

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  • Nucleus Report: Microsoft Lays Out LinkedIn CRM Strategy

    Nucleus Report: Microsoft Lays Out LinkedIn CRM Strategy

    Learn how to break down silos, reinvent productivity, and help your sales team achieve success by unifying transactional systems, social networking, and strong customer relationships. Download this fr

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  • Best-of-the-Best: The 5 Pillars of Building an Industry Leading Service Organization

    Best-of-the-Best: The 5 Pillars of Building an Industry Leading Service Organization

    Download your copy of Best-of-the-Best: The 5 pillars of building an industry leading service organization to begin carving out your competitive advantage today!

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  • A Guide to Project Service Automation: Rethinking Your Project-Based Organization

    A Guide to Project Service Automation: Rethinking Your Project-Based Organization

    To begin delivering more personalized, predictable, and profitable customer experiences, get your copy of A guide to Project Service Automation: Rethinking your project-based organization now!

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  • Forrester Report: Accelerating Digital Transformation with Technology

    Forrester Report: Accelerating Digital Transformation with Technology

    Download the report which provides fascinating research and strategic digital and business transformation recommendations from Forrester.

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  • Introduce the Internet of Things (IoT) to Drive Competitive Field Service Management

    Introduce the Internet of Things (IoT) to Drive Competitive Field Service Management

    Learn how the Internet of Things (IoT) can help keep your service agile so you stay ahead of customer demands and product complexity.

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  • IDC Answers Questions About Manufacturing and the Cloud

    IDC Answers Questions About Manufacturing and the Cloud

    In this Q&A session with IDC Custom Solutions, get clear direction on how to implement digital transformation.

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  • Digital Transformation: A Conversation with R. "Ray" Wang

    Digital Transformation: A Conversation with R. "Ray" Wang

    Discover which technology trends have had the biggest impact on digital transformation, how to overcome obstacles to embracing new technology, and why and how you can be change-agent.

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  • The Fourth Industrial Revolution: Your Roadmap to Digital Transformation

    The Fourth Industrial Revolution: Your Roadmap to Digital Transformation

    We are now in the fourth industrial age. Companies are rapidly going through a digital transformation journey and prioritizing a digital-first model. Learn how to navigate, rethink, and optimize.

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  • 5 Daunting Sales and Marketing Gaps

    5 Daunting Sales and Marketing Gaps

    Learn about the 5 gaps that could be costing you time, customers, and profit in this digital e-book.

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  • The Go-To Interview Guide for Landing Top Talent

    The Go-To Interview Guide for Landing Top Talent

    Streamline your company’s hiring process by knowing the right interview questions to ask job seekers.

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