Field Service

  • Four Digital Strategies to Meet Customer Demands in Real Time

    Four Digital Strategies to Meet Customer Demands in Real Time

    This e-book explores how to create a unified vision for your organization by eliminating the data siloes that result in a disconnected customer experience.

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  • Mixed Reality: A New Dimension of Work

    Mixed Reality: A New Dimension of Work

    Get guidance from survey results, analyst observations, and user experiences as you consider adopting mixed reality for use in your organization.

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  • Aligning Marketing and Sales Operations

    Aligning Marketing and Sales Operations

    Watch this webinar to learn how: - B2B organizations are aligning marketing and sales operations - Technology drives alignment - Dynamics 365 improves operations.

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  • Supporting GDPR Data Subject Rights Requests with Dynamics 365

    Supporting GDPR Data Subject Rights Requests with Dynamics 365

    Learn how Microsoft Dynamics 365 can help your organization provide Data Subject Rights (DSR) requests to comply with the new General Data Protection Regulation (GDPR) in the European Union.

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  • The Road to Growth

    The Road to Growth

    Successful business owners from the 2017 Inc 5000 share their stories - their breakthrough moments, the misconceptions they had along the way, and the key decisions that have led to continued success.

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  • Forrester Report: Accelerating Digital Transformation with Technology

    Forrester Report: Accelerating Digital Transformation with Technology

    Download the report which provides fascinating research and strategic digital and business transformation recommendations from Forrester.

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  • Introduce the Internet of Things (IoT) to Drive Competitive Field Service Management

    Introduce the Internet of Things (IoT) to Drive Competitive Field Service Management

    Learn how the Internet of Things (IoT) can help keep your service agile so you stay ahead of customer demands and product complexity.

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  • Digital Transformation: A Conversation with R. "Ray" Wang

    Digital Transformation: A Conversation with R. "Ray" Wang

    Discover which technology trends have had the biggest impact on digital transformation, how to overcome obstacles to embracing new technology, and why and how you can be change-agent.

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  • The Critical Role of Field Service Management in Customer Experience

    The Critical Role of Field Service Management in Customer Experience

    Learn the critical role of field service management in customer experience and how to grow business by building healthier customer relationships.

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  • Charting a Course to Transformative Field Services

    Charting a Course to Transformative Field Services

    Learn how field service is rapidly shifting from a break-fix support function to a powerful center for customer satisfaction and retention.

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  • Are You Ready for GDPR?

    Are You Ready for GDPR?

    Review details on the implications of GDPR and explore how Dynamics 365 can support your journey to compliance with a step-by-step process.

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  • Introduce the Internet of Things (IoT) to Drive Competitive Field Service Management

    Introduce the Internet of Things (IoT) to Drive Competitive Field Service Management

    Effective field service management teams improve technician productivity and customer satisfaction rates. Read the ebook to learn more.

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  • Resistance is Futile: How to Listen to Your Machines

    Resistance is Futile: How to Listen to Your Machines

    Join us for a webinar to learn more about the Connected Field Service and ServSmart offering from Microsoft and PowerObjects!

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  • Understand, Simplify, Act: A Practical Approach to Implementing Field Service Management

    Understand, Simplify, Act: A Practical Approach to Implementing Field Service Management

    In this webinar, The Service Council, National Service Center and its parent company, ITW, will discuss a practical approach to implementing Field Service within a digital transformation strategy.

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  • How Dynamics 365 Helps Enable Compliance—And a Customer-Focused Culture

    How Dynamics 365 Helps Enable Compliance—And a Customer-Focused Culture

    Learn how Dynamics 365 helps enable compliance and a customer-focused culture.

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  • Modernizing Business Process with Cloud and AI

    Modernizing Business Process with Cloud and AI

    The world is awash with digital transformation. Every customer and partner that I talk to, across every industry, is pursuing it. Why? To stay ahead of the competition, realize new opportunities,...

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  • Simplifying Dynamics 365 Offerings

    Simplifying Dynamics 365 Offerings

    This week, I had the opportunity to meet with many of our top Microsoft Dynamics partners at our annual Inner Circle event. The event serves as an opportunity to recognize and get feedback from...

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  • Microsoft Dynamics 365 - Prospect to Cash Scenario2:39

    Microsoft Dynamics 365 - Prospect to Cash Scenario

    Microsoft Dynamics 365 applications work together seamlessly across business processes.  Prospect to cash is one example of an end-to-end business scenario enabled by Dynamics 365 that brings together

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  • New Services for Microsoft FastTrack for Dynamics 365 Help Accelerate User Adoption

    New Services for Microsoft FastTrack for Dynamics 365 Help Accelerate User Adoption

    Following the successful debut of Microsoft FastTrack for Dynamics 365 earlier this year, new services have been added to expand the way customers can embrace digital transformation and accelerate...

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  • Microsoft Dynamics 365 July 2017 Update

    Microsoft Dynamics 365 July 2017 Update

    Today at Microsoft Inspire, our largest annual partner event, we are introducing a host of new offerings designed to expand opportunity for our global partner community. As a part of this motion,...

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