Customer Service: Blogposts

  • Four essential webinars for sales, marketing, customer service, and finance pros

    Four essential webinars for sales, marketing, customer service, and finance pros

    Our webinar series provides a wealth of insights from Microsoft experts, market researchers, and industry luminaries with one goal in mind: to help you optimize your business and accelerate DT.

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  • Customer service webinar series: The new age of customer service

    Customer service webinar series: The new age of customer service

    Don’t miss part two of this webinar series with industry thought leader, Esteban Kolsky, principal and founder of thinkJar, an advisory and research think tank focused on customer strategies.

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  • Customer service webinar series: The evolving role of customer service

    Customer service webinar series: The evolving role of customer service

    In this webinar, you’ll learn that a data-driven, automation-focused, and platform-based approach to operations is influencing customer service.

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  • Modernizing Business Process with Cloud and AI

    Modernizing Business Process with Cloud and AI

    Get to know new technologies you can bring to bear for your business, including, new Dynamics 365 AI solutions.

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  • Microsoft Dynamics 365 Glossary for CRM Users

    Microsoft Dynamics 365 Glossary for CRM Users

    Read the Microsoft Dynamics 365 Glossary for CRM users.

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  • Why Dynamics 365 is a Game Changer

    Why Dynamics 365 is a Game Changer

    There is no question that Microsoft Dynamics 365 is a game changer.

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