Customer Service: Analyst Reports
Gartner Magic Quadrant for CRM
Read how Gartner rates 15 providers on a dozen software functionality considerations and 13 technical and design points—and why Microsoft is named a leader.
Why Should You Prioritize Digital Transformation?
Read this interview with R. “Ray” Wang, Founder, and Chairman of Constellation Research, on why digital transformation has democratized data and how to embrace this shift in approach to technology.