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  • Creating Highly Engaged (and) Satisfied Clients

    Creating Highly Engaged (and) Satisfied Clients

    This report will tell you how to create a business case, how to plan and where to start in creating better customer engagement.

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  • Are You Ready for GDPR?

    Are You Ready for GDPR?

    Review details on the implications of GDPR and explore how Dynamics 365 can support your journey to compliance with a step-by-step process.

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  • 5 Things You're Missing to Bridge Your Sales and Marketing Gap

    5 Things You're Missing to Bridge Your Sales and Marketing Gap

    Watch this on-demand webinar with Forrester Research and Microsoft to learn how to bridge the gap between your sales and marketing teams with Microsoft Dynamics 365 for Marketing and Adobe Marketing.

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  • Digital Transformation: What Organizations Need to Succeed

    Digital Transformation: What Organizations Need to Succeed

    Ray Wang, Principal Analyst, Founder, and Chairman of Constellation Research, explains why digital transformation must be every organization’s immediate focus and imperative.

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  • Four essential webinars for sales, marketing, customer service, and finance pros

    Four essential webinars for sales, marketing, customer service, and finance pros

    Our webinar series provides a wealth of insights from Microsoft experts, market researchers, and industry luminaries with one goal in mind: to help you optimize your business and accelerate DT.

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  • Customer service webinar series: The new age of customer service

    Customer service webinar series: The new age of customer service

    Don’t miss part two of this webinar series with industry thought leader, Esteban Kolsky, principal and founder of thinkJar, an advisory and research think tank focused on customer strategies.

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  • Customer service webinar series: The evolving role of customer service

    Customer service webinar series: The evolving role of customer service

    In this webinar, you’ll learn that a data-driven, automation-focused, and platform-based approach to operations is influencing customer service.

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  • Webinar: Introduction to Dynamics 365 for Talent

    Webinar: Introduction to Dynamics 365 for Talent

    Watch this essential webinar for recruiting and HR professionals to get a compelling overview of the state of the digital workplace, learn what candidates and employees expect from employers.

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  • Dynamics 365 for Talent + LinkedIn Recruiter = Hire performance

    Dynamics 365 for Talent + LinkedIn Recruiter = Hire performance

    Dynamics 365 for Talent is fully certified with LinkedIn Recruiter System Connect. We will be showcasing how this powerful integration enables high-performance hiring across your business departments.

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  • Know Your Customers with Social and Web Insights

    Know Your Customers with Social and Web Insights

    Watch this webinar to learn how to use the new application, Dynamics 365 AI for Market Insights, to easily gather social media, search, and business data in one view.

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  • Transition to Proactive and Connected Field Service

    Transition to Proactive and Connected Field Service

    Watch this webinar to learn how to transition to connected field service using Dynamics 365 for Field Service and Azure IoT Central.

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  • How to Get Started with Dynamics 365 for Marketing

    How to Get Started with Dynamics 365 for Marketing

    Watch this webinar to learn how to transform your business by using Dynamics 365 for Marketing.

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  • Optimizing the Customer Service Agent Role

    Optimizing the Customer Service Agent Role

    Register for this webinar to learn how to optimize the changing role of the customer service agent and explore the findings from the 2018 thinkJar customer service report.

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  • The New Age of Customer Service Automation

    The New Age of Customer Service Automation

    Register for this webinar to explore the levels of automation in customer service. You’ll get rich insights from the 2018 thinkJar customer service report.

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  • Introduction to Dynamics 365 for Talent

    Introduction to Dynamics 365 for Talent

    Register for this webinar to learn how to attract highly skilled people to your organization by using Dynamics 365 for Talent.

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  • Supercharge Your Growing Business with an All-in-One Solution

    Supercharge Your Growing Business with an All-in-One Solution

    Watch this webinar to learn how to meet changing customer demands and overcome information silos and disconnected systems while growing your business with Microsoft Dynamics 365 Business Central.

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  • The Evolving Role of Customer Service

    The Evolving Role of Customer Service

    ThinkJar interviewed 124 customer service professionals to uncover what they’re doing now—and how they’re planning for the next five years—to digitally transform their organizations.

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  • 2018 State of Global Customer Service Report

    2018 State of Global Customer Service Report

    The 28-page Microsoft State of Global Customer Service report offers actionable data on building brand loyalty through exceptional customer service.

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  • A New Approach to Developing Winning Teams

    A New Approach to Developing Winning Teams

    Watch this webinar to learn how Microsoft Dynamics 365 for Talent and LinkedIn Talent Solutions can help your company develop winning teams with a new approach to talent acquisition.

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  • Microsoft Dynamics 365 for Finance and Operations Enterprise Edition in Canada

    Microsoft Dynamics 365 for Finance and Operations Enterprise Edition in Canada

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  • The Power of Optimizing Selling Tools and Data

    The Power of Optimizing Selling Tools and Data

    Microsoft is transforming how sellers identify and connect with customers.

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  • ERP Technology Value Matrix 2017

    ERP Technology Value Matrix 2017

    To improve their value proposition leading vendors are making their cloud offerings more extensible, giving customers the flexibility to which they are accustomed from their on-premise legacy systems.

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  • Five Steps to Landing Top Talent

    Five Steps to Landing Top Talent

    Use this guide to help you ensure a smooth interview process, from preparation through offer, that appeals to the top talent you want to recruit.

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  • Beyond the Basics: Why Dynamics 365 for Finance and Operations

    Beyond the Basics: Why Dynamics 365 for Finance and Operations

    At some point along the way, every organization has to decide: do you keep doing what you’ve always done, or do you make a change?

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